Jessica is responsible for the organizational operations of the Board of Directors and its Committee members. With over 20 years’ experience of customer service and 10 years in real estate, Jessica has experience in Association planning, budgeting and management services. She is a hands-on executive that interfaces with board members, contractors, and homeowners on a daily basis. Jessica also has a passion for staff development and has been integral in creating a comprehensive training program for new staff. She is a firm advocate of sharing what she knows to benefit others.
As a CMCA®, Jessica has demonstrated the fundamental knowledge needed to manage your association. As part of her commitment to maintaining her CMCA®, she must uphold the ethical standards for community association management and continue to educate herself on the issues we face every day. Member of Community Association Institute Chapter (CAI).
The CMCA® certification provides standards for association management that can give homeowners and boards confidence in their manager's knowledge and ability to provide professional service. It is the only worldwide certification program designed exclusively for community association managers. Jessica Benavidez is CMCA certified.
Additionally, Jessica has earned her AMS (The Association Management Specialist) designation which says a lot about community manager who has association clients. It says they understand the nature, importance and unique challenges of community association management. It says they are committed to excellence and continuing education. earned this highly respected credential. It says they have the training and knowledge required to provide professional service to their community
The experience and education required to earn and maintain the AMS credential means a community manager has the practical knowledge and training to provide reliable management services in many, if not all, of the following competencies: ❚ Working with board members and residents ❚ Preparing budgets and financial reports ❚ Performing site inspections ❚ Enforcing association rules ❚ Understanding critical legal obligations ❚ Selecting and supervising contractors ❚ Understanding insurance requirements ❚ Directing association employees and volunteers ❚ Communicating with residents ❚ Collaborating with local officials ❚ Building a strong sense of community Importantly, every AMS recipient must abide by the strict code of conduct outlined by CAI’s Professional Manager Code of Ethics. Managers found to have violated the code face revocation of their designation.
As Executive Office Administrator, Danae oversees the day-to-day operations of the office to include records management, mail processing, and personally communicating with homeowners via phone and email. Danae works closely with community attorneys, collections agencies, and bankruptcy courts to provide current information to both the Board and homeowners.
Danae brings a wide array of experience and skills gained from over 15 years of service in the hotel and retail industry, as well as several years’ experience gained working in property management. She takes great pride in resolving customer concerns quickly and making all homeowners feel valued.
Danae has earned the Certified Manager of Community Associations (CMCA®) credential. This professional certification reflects her commitment to clients and demonstrates her expertise in homeowner associations.
