Jessica is responsible for the organizational operations of the Board of Directors and its Committee members. With over 20 years experience of customer service and 10 years in real estate, Jessica has experience in Association planning, budgeting and management services. She is a hands-on executive that interfaces with board members, contractors, and homeowners on a daily basis. Jessica also has a passion for staff development and has been integral in creating a comprehensive training program for new staff. She is a firm advocate of sharing what she knows to benefit others.
Prior to starting her own company, Jessica personally managed 24 Associations with over 6,000 residential units in the City of San Antonio, Bexar and Medina County area, all while ensuring that each community feels as though they were her only community through a strong attention to detail and an unwavering commitment to the highest customer service.
As Executive Office Administrator, Danae oversees the day-to-day operations of the office to include records management, mail processing, and personally communicating with homeowners via phone and email. Danae works closely with community attorneys, collections agencies, and bankruptcy courts to provide current information to both the Board and homeowners.e
Danae brings a wide array of experience and skills gained from over 15 years of service in the hotel and retail industry, as well as several years experience gained working in property management. She takes great pride in resolving customer concerns quickly and making all homeowners feel valued.
has earned the Certified Manager of Community Associations (CMCA®) credential. This professional certification reflects her commitment to clients and demonstrates her expertise in homeowner associations.
The CMCA® certification provides standards for association management that can give homeowners and boards confidence in their manager's knowledge and ability to provide professional service. It is the only worldwide certification program designed exclusively for community association managers.
Owner and Controller
Sylvia has 35 years’ experience working in the accounting, bookkeeping, and tax industry. She has worked with finances of various types of entities such as small businesses, religious organizations, sole-proprietorships, individuals’ personal finances, and non-profit corporations. Working alongside CPA’s for many years, Sylvia is attuned to what is needed to record income and expenditures, working with budgets for different business types, as well as meeting the requirements for tax compliance of all types. She has worked with finance portfolios ranging from a few thousand to over three million dollars. Her professional career was blended with her personal volunteer work as she worked at her church for 12 years as Finance Secretary, at the same time served as volunteer Nursery Coordinator and also Director of girls groups called Missionettes for ages 3 to 18. In the last 12 1/2 years, she has been a sole-proprietor owning her own business providing contract accounting.
Most recently, she worked with a portfolio of almost 30 associations as accounting manager for a homeowners association management company. Sylvia has also served as a very active board member for 10 years, and many of those years as president of her own HOA thru March 2015. She feels this gives her a unique perspective as to what is expected by board members and homeowners. Her goal is to provide the best and most courteous customer service, along with accurate, balanced financials to all the associations we will manage.