PRIVACY POLICY
**Privacy Policy of Trio HOA Management**
 
At Trio HOA Management, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we handle your information and the circumstances under which it might be disclosed.
 
1. Personal Information Disclosure
 
Trio HOA Management will not disclose your personal information to any third party or another owner within your community without your explicit consent. We understand the importance of maintaining your privacy and will ensure that your information remains confidential unless otherwise agreed upon.
 
2. Payment Processing
 
Financial transactions conducted through our website are securely managed by our payment services provider, Alliance Association Bank. We encourage you to review the privacy policy provided by Alliance Association Bank to understand how your information is handled. Trio HOA Management will only disclose necessary payment information to our payment services provider for the purposes of:
 
- Processing payments you initiate through our website.
- Issuing refunds for transactions when applicable.
- Addressing any complaints or inquiries related to payments and refunds.
 
3. Circumstances for Disclosing Personal Information
 
We may disclose your personal information under certain circumstances, which include but are not limited to:
 
-Legal Requirements: If required by law, regulations, or legal proceedings, we will disclose your personal information as mandated.

-Legal Proceedings: In connection with ongoing or prospective legal proceedings, if it is necessary for us to establish, exercise, or defend our legal rights, we may share your information.

-Fraud Prevention: We may provide information to relevant parties for purposes such as fraud prevention and minimizing credit risk.

- Court Orders: If someone seeks a court order for the disclosure of your personal information, and we believe there is a reasonable chance that the court may grant such a request, we may choose to disclose that information.
 
Outside these provisions, your personal information will not be shared with any third parties.
 
4. Security Measures
 
We prioritize the security of your personal information and will implement reasonable technical and organizational measures to protect it from potential loss, misuse, or alteration. However, it is important to acknowledge that information transmitted over the internet carries inherent risks. While we strive to safeguard your data, we cannot guarantee absolute security for any information sent via the internet.
 
You are responsible for maintaining the confidentiality of your password used to access our website. Please note that we will never ask you for your password except at the time of logging in.
 
5. Amendments to This Policy
 
Trio HOA Management reserves the right to update this privacy policy periodically. Any changes will be reflected in a new version published on our website. We recommend that you check this page occasionally to remain informed about our practices.
 
In the event of any significant changes, we may notify you either through email or our website’s private messaging system.
 
6. Your Rights Regarding Personal Information
 
You have the right to request access to your personal information that we hold. Please be aware that providing this information may be subject to a fee. We may withhold certain information as permitted by applicable laws.
 
Additionally, you have the right to instruct us not to process your personal information for marketing purposes. Generally, you will either explicitly consent to the use of your data for marketing or we will provide opportunities to opt out.
 
7. Links to Third-Party Websites
 
Our website may contain hyperlinks to third-party websites. Once you click on these links, you will exit our site. We do not control these external websites and cannot be held responsible for their privacy policies or practices. We encourage you to review the privacy policies of any third-party sites you visit.
 
8. Updating Your Information
 
If you find that any of the personal information we hold about you is incorrect or needs to be updated, please notify us immediately. Keeping your information accurate is important for providing you with the best service possible.
 
Thank you for trusting Trio HOA Management with your personal information. We value your privacy and are committed to protecting it.
 
Trio Homeowners Association Management
11467 Huebner Rd, Suite 175
San Antonio TX 78230
210-399-1402 Phone
210-807-9662 Fax
Contact@TrioHOA.com